CSP/CPAE Summit

Overview
splash_CSP-CPAE-Summit
 logo-2015-csp-cpae-summit

January 9-11, 2015
The Biltmore, Coral Gables, Florida

You’ve Reached the Top: Stay There

What does it mean to be elite? This summit assumes you are at the top of your game and want deliberate interactions that will challenge those very business and stagecraft assumptions to help you expand your platform for greater exposure, financial success, and influence.
Attendee List

Why come to the CSP/CPAE Summit?

Connections, relevancy, and hands-on tools that guarantee you will stay at the top of your peak.

The Summit will open with a "regiception"—a mix of registration and a reception—in order to encourage networking and high energy! Come for champagne and concepts as you reconnect with your fellow CSPs and CPAEs.

Want more than champagne? We don’t blame you. How about three great ways to stay relevant?

Our program guarantees that you’ll hear how experienced, successful speakers can sustain success in a market in which not only are the clients and their needs continuously changing, but new (and excellent) speakers are entering the field every day. This includes the non-professional, the—much in demand—academic (i.e. university professor) speaker, and the TED-type speaker—an expert who brings great ideas and information to an audience, but isn't a platform professional. More and more meeting planners are seeking out this kind of speaker. Are you it?

Walk Away With:

  • Connections with colleagues: Get up-close and personal with some of the highest earners in the speaking business at our opening night dine around, where tables of six mean you get the face time to mastermind on your newest million-dollar idea.
  • Top tips on how to differentiate and analyze sales and marketing strategies in your own business. Jim Pancero, CSP, CPAE, Sam Richter, CSP, and Christa Haberstock, president of See Agency, share what they've seen work and fail in a marketplace that is ever-changing.
  • Personalized facilitation on topics you've chosen for our participants to tackle. Small groups will be led by NSA experts like Pamela Jett, CSP; Mary Kelly, CSP; Terri Langhans, CSP; Sarah Michel, CSP; Marilyn Sherman, CSP; Joseph Sherren, CSP; Linda Swindling, CSP; and Christie Ward, CSP. These experts are here to help you find solutions for whatever issue you might be facing in your business.
  • The best outcome for your business: Spend time in the Idea Lounge where we've handpicked vendor partners in online learning, social media, websites, and training to show you how your concepts could work. This fast-paced sprint lab will help you dash toward your business goal.
  • Peer reviews: In hands-on mastermind groups, you'll bring an idea to roundtable discussions while your peers critique your idea and help make your new program or product a sure win.
  • The key to achieving long-term success and balance: Chip Eichelberger, CSP, shares the three keys to getting switched on and plugged back in, so you focus on what is really important.

Turbo-charge your business, your exposure, and your profits.

Register Early & Save $150!

Video Tips

Video Tips

Phone Calls That Waste Your Time with Christa Haberstock






















 logo-2015-csp-cpae-summit

January 9-11, 2015
The Biltmore, Coral Gables, Florida

You’ve Reached the Top: Stay There

What does it mean to be elite? This summit assumes you are at the top of your game and want deliberate interactions that will challenge those very business and stagecraft assumptions to help you expand your platform for greater exposure, financial success, and influence.

Why come to the CSP/CPAE Summit?

Connections, relevancy, and hands-on tools that guarantee you will stay at the top of your peak.

Walk Away With:

  • Connections with colleagues: Get up-close and personal with some of the highest earners in the speaking business at our opening night dine around, where tables of six mean you get the face time to mastermind on your newest million-dollar idea.
  • Top tips on how to differentiate and analyze sales and marketing strategies in your own business. Jim Pancero, CSP, CPAE, Sam Richter, CSP, and Christa Haberstock, president of See Agency, share what they've seen work and fail in a marketplace that is ever-changing.
  • Personalized facilitation on topics you've chosen for our participants to tackle. Small groups will be led by NSA experts like Pamela Jett, CSP; Mary Kelly, CSP; Terri Langhans, CSP; Sarah Michel, CSP; Marilyn Sherman, CSP; Joseph Sherren, CSP; Linda Swindling, CSP; and Christie Ward, CSP. These experts are here to help you find solutions for whatever issue you might be facing in your business.
  • The best outcome for your business: Spend time in the Idea Lounge where we've handpicked vendor partners in online learning, social media, websites, and training to show you how your concepts could work. This fast-paced sprint lab will help you dash toward your business goal.
  • Peer reviews: In hands-on mastermind groups, you'll bring an idea to roundtable discussions while your peers critique your idea and help make your new program or product a sure win.
  • The key to achieving long-term success and balance: Chip Eichelberger, CSP, shares the three keys to getting switched on and plugged back in, so you focus on what is really important.

Turbo-charge your business, your exposure, and your profits.

Register Early & Save $150!

Agenda

Tentative schedule

CSP/CPAE Summit Schedule

Presenters

Event Chair

Kristin Arnold, CSP

Kristin Arnold

Kristin J. Arnold, CSP, is the president and founder of Quality Process Consultants, Inc., with offices in Scottsdale, Arizona and Cape Traverse, Prince Edward Island, Canada. As a professional facilitator specializing in high stakes meeting facilitation, interactive speaker and engaging trainer and consultant, Kristin is passionate about teamwork, engagement, action and momentum. Kristin’s passion for teams is reflected in her writing, speaking, facilitation and consulting. She is the author of several books in the Extraordinary Team Series (Team Basics, Email Basics and Team Energizers), as well as a newspaper columnist and contributing author to a myriad of other team-based books, such as The IAF Handbook of Group Facilitation. Her latest book, Boring to Bravo was published in August, 2010.

Featured in numerous publications such as Harvard Business Update, USA Today and Selling Power, Kristin knows what it takes to lead, facilitate and participate in high performing teams. She was the national president for the National Speakers Association of the United States in 2010-11. She also served as president of the Downtown Hampton (Virginia) Development Partnership (2001-2), a nonprofit business organization attributed to turning Downtown Hampton from a quaint, sleepy town to a thriving entertainment, retail and residential center.


Presenters

Ty Bennett, CSP

Ty Bennett

Ty Bennett, CSP, CEO, entrepreneur, is the bestselling author of The Power of Influence and The Power of Storytelling: The Art of Influential Communication - a book that is used in graduate courses at multiple universities including MIT, as today’s version of “How to Win Friends and Influence People.” When Ty was 21 years old, he and his brother Scott started a business in direct sales, which they built to over $20 million in annual revenue while still in their twenties. Since that time, he has developed over 500 sales managers globally with sales and tyfam4bioleadership in 37 countries. As a young entrepreneur, Ty continues to engage his team’s focus to grow sales. He uses the power of influence and storytelling to get buy-in to the vision of growing their multi-million-dollar sales organization.

With a natural ability to engage and empower others, Ty draws on his experience in the trenches to share real and tangible techniques about the principles of leadership that continue to create his success. The founder of Leadership Inc., who has been featured as one of the Top 40 Under 40, Ty is a young fresh voice providing interactive presentations that are engaging, dynamic and inspiring. Ty's clients include some of the most recognizable brands in the world such as: Coca-Cola, Subway, Wounded Warrior Project, Blue Cross Blue Shield and Remax. Ty has shared the stage with celebrities, Olympians and world-renowned thought leaders such as President Bush and President Clinton.


Chip Eichelberger, CSP

Chip Eichelberger

After five years with world-renowned business leader Tony Robbins as his international point man, Chip Eichelberger, CSP, launched his own career in 1993. Chip has since been selected to "switch on" over 975 events for companies and associations such as Harley Davidson, Hyatt, Wells Fargo, Proctor & Gamble, Exxon, NADA and the Campbell Soup Company. He has been ranked a Top 5 Speaker by Speaking.com the last three years, and has been booked by over 27 different bureau partners. Chip is passionate about delivering a "sticky and interactive" experience that grabs the attention of the audience, and engages them to not just talk about change, but to be committed to it. Chip also has numerous audio and video products including Get Switched On! and Gaining the Edge, and he is the co-author of 10 Secrets of Marketing Success: How to Jump-Start Your Marketing.








Christa Haberstock

Christa Haberstock

Since 1997, Christa Haberstock has blurred the line between ‘Talent’ and ‘Agent’ by living large on both sides of it at the same time. On the ‘Agent’ side of the line, Christa manages, consults and represents a cadre of world-class Hall of Fame corporate talent at See Agency, the industry’s fastest growing speaker management outfit. For 10 years as vice president and top producer at a powerhouse speakers bureau, Christa booked over $1M of talent annually into corporate and association events. In 2007, Christa became vice president of sales and business development at an established speaker management company, helping to dramatically increase revenue despite the economic downturn of 2008.

Since See Agency’s inception in 2009, Christa has dedicated herself to management, consultation and representation of the busiest professional keynote speakers and the finest corporate entertainment anywhere. And on the ‘Talent’ side of the line? Christa is an accomplished recording artist, having written, performed and produced award-winning songs which received radio play in the U.S., Canada, and West Africa. Her music has won international awards and earned critical acclaim “from people who know stuff.” Quite a feat on one of the most competitive stages in the world. Christa is also a successful improviser and actor, co-founding Dallas’ premiere all-female improv comedy troupe, Heroine Addiction. She has also done time as a stand-up comedian, most recently invited to open for Caroline Rhea and Kevin Nealon. Formidable accomplishments in a difficult, dare we say ‘cut-throat’ business.


Scott Halford, CSP, CPAE

Scott Halford

Scott Halford, CSP, CPAE, is an Emmy Award-winning writer and producer, an engaging presenter, and a long-time consultant to Fortune 500 executive teams. His expertise and experience enrich his contribution to his clients' success. Scott's brilliance in focusing on strategy and application of progressive concepts distinguishes his work from others, and gains praise from executives around the world. His expansive knowledge in the areas of emotional intelligence, critical thinking and the principles of influence add richness and depth to his programs.

Scott is an accredited and certified Emotional Intelligence Provider through the Hay/McBer Consulting Group in Boston and through Multi-Health Systems in Toronto. Scott is also a Certified Associate in Emergenetics®, the study of performance and preferences based on genes and the environment.






Pamela Jett, CSP

Pamela Jett

As an internationally recognized communication skills expert, professional speaker and author, Pamela Jett, CSP, works with professionals to teach them to better understand that "Words Matter" when we are looking to achieve results, make an impact and improve effectiveness. Pamela is a true innovator who takes people beyond basic theory and strategy to an unparalleled level of application. Pamela has had a life-long romance with words and their effect on relationships and has felt at home on stage and in front of an audience for more than 30 years. Her first platform experience was in musical theater when, starting at the age of 9, she began to appear regularly in local community theater productions. At age 11, Pamela was recognized as a budding speaker when she successfully competed in a local speech competition. Today, with more than 15 years of professional speaking experience, Pamela is an accomplished NSA speaker and has been nationally recognized for her presentation skills.

With a wide-ranging clientele that includes the high-tech sector, manufacturing, women's groups, government agencies, and finance and banking, Pamela is a communication expert who has given well over 800 presentations to more than 135,000 people in seven countries. She is also the author of several video and audio programs, including Communicate with Confidence, Credibility and Influence and Mind Your Own Business: A Career Management System.


Mary Kelly, CSP

Mary Kelly

Mary Kelly, CSP, is a nationally recognized and renowned economist and leadership expert specializing in improving business efficiency and maximizing available resources. A graduate of the U.S. Naval Academy, Mary has trained over 40,000 military and civilian personnel in multi-cultural environments around the world. She served 21 years as a commissioned officer in the Navy, and retired as a commander. With extensive experience in human resources, finance, insurance, organizational leadership, strategic planning, and project development, Mary focuses on building successful strategies for business leaders at all levels of an organization.

Mary’s passion is helping people excel in business. An energetic, engaging and perceptive leadership coach and speaker, Mary delivers humorous, inspiring, and insightful keynote speeches, offering tools and insights that increase productivity, morale, and profits. As a consultant, creative and insightful problem-solving abilities enable her to transform corporate cultures and structures. Mary is the author of several books, including: Master Your World: 10 Dog-Inspired Lessons to Increase Productivity, Profits and Communication, 15 Ways to Grow your Business in Every Economy, Money Smart: How not to buy cat food when you don’t have a cat, Stop the Barking at Work: Effective Communications to be Clear, Profitable and Happy, 360 Degrees of Leadership: Steering Around the Icebergs, and In Case of Emergency, Break Glass!


Maribeth Kuzmeski, CSP

Maribeth Kuzmeski

Maribeth Kuzmeski, CSP, and her firm, Red Zone Marketing, consult and speak for businesses from financial services firms to Fortune 500 corporations on strategic marketing planning and business growth. Maribeth has personally consulted with some of the world’s most successful CEOs, entrepreneurs and professionals. An internationally recognized speaker, she shares the tactics that businesspeople use today to create more sustainable business relationships and sales and marketing successes. Maribeth has written seven books including And The Clients Went Wild! and The Connectors. Her newest book is Social Media: A Step-By-Step Guide, and she has also written a book with her teenage daughter, The Engaging Child: Raising Children to Speak, Write, and Have Relationship Skills Beyond Technology. Maribeth is an international keynote speaker and regular media contributor appearing on Fox, ABC, NBC, CBS, WGN-TV, and in publications including The Wall Street Journal, Chicago Tribune, New York Times, Entrepreneur, and Forbes. Maribeth is also very involved in charity and has her own foundation supporting youth leadership and education, The Red Zone Leadership Foundation.






Terri Langhans, CSP

Terri Langhans

Terri Langhans, CSP, is the former CEO of a $30-million national ad agency and marketing firm that she started from scratch and grew large enough (and profitable enough) to sell to a publicly traded company. While there the firm worked with literally hundreds of clients that ranged from independent professionals to Fortune 50 Big Boys, from non-profits to for-profits, from retail to manufacturing to services. She and her team won a boatload of awards including the coveted CLEO for advertising, the New York Film Festival Award for television commercials and the American Marketing Association's highest honor, the EFFIE, for the most effective, results generating campaign in the country.

Today, Terri is the COE (Chief of Everything) at Blah Blah Blah, her speaking and consulting business. She is the author of the book The 7 Mistakes Every Business Makes (And How to Fix Them), and she is a popular presenter at national and regional conferences, including the Southern (and Southeastern) Home Furnishings Associations, the National Association of Women Business Owners, the Society for Marketing Professional Services, the American Society of Association Executives, the American Hospital Association, and the Bank Marketing Association, among plenty of others. She's known for packing her programs with plenty of laughs, creative ideas and tangible tools people can use right away to be less ordinary and more effective--especially in industries that "all look alike."


Sarah Michel, CSP

Sarah Michel

Sarah Michel, CSP, is vice president of Professional Connexity for Velvet Chainsaw Consulting. She helps organizations deliver on the networking promise at face-to-face meetings. She is a nationally recognized expert on networking and the creator of the NetWORTHing® process. Sarah is an Experience Architect who has been working in the meetings industry for over 15 years to create dynamic audience experiences. Her vast knowledge of next-generation learning and facilitation skills help design dynamic meetings that guarantee more participation, opportunities for networking and peer-to-peer interactions to assure a return on attendance. Sarah has keynoted and facilitated for audiences and organizations around the world on how to be a more effective connector and the author of Perfecting Connecting©, A Guide to Mastering Networking in the Workplace, and co-author of the eBook, Conference Connexity.








Jim Pancero, CSP, CPAE

Jim Pancero

Sales advisor Jim Pancero, CSP, CPAE, has the most advanced, leading-​edge “business-​to-​business” sales and sales management training available today. Everything he does is extensively researched and has one bottom line focus…to increase an organization’s strategic competitive advantage and market uniqueness. Jim’s work focuses on sales organizations with high priced, large and/​or competitively complex products and services. His information-​intensive keynote speeches, training programs and in-​depth consulting work detail his innovative selling processes and strategies for the new economy and global marketplace. Even during a sixty-​minute keynote, Jim provides the most experienced members of his audience with proven, immediately usable advanced ideas to increase their competitive advantage and enhance their selling processes. His combination of humor and real-​world examples evolved from his experience researching and training in over 80 different industries. Jim has been directly involved in “business-​to-​business” selling for over 40 years. Six of those years were spent successfully selling the largest computer systems for the Data Processing Division of the IBM Corporation. During Jim’s prestigious IBM career, he earned several awards including the coveted “Golden Circle” designation annually awarded to the top 5% of their international sales force. In 1982, Jim founded his advanced sales training and consulting company. As a sales advisor, Jim has conducted over 3,000 presentations or consulting days for 600 companies providing a career average of five events per client. Over 90% of Jim’s clients utilize his services more than once.


Sam Richter, CSP

Sam Richter

Sam Richter, CSP, is an internationally recognized expert on sales intelligence and online reputation management. His award-winning experience includes building innovative programs for start-up companies and some of the world's most famous brands. Sam is the founder and CEO of SBR Worldwide/Know More! and the Social Selling Institute. Through his Know More! business improvement program, Sam has trained leading organizations and entertained tens of thousands of persons around the world to rave reviews. Sam’s programs promise to be the highest-content, most take-home-value program attendees have ever experienced.

Since 2010, Sam has annually been named by InsideView as one of the Top 25 Most Influential People in Sales, and he was also named as one of the Top Chief Marketing Officers on Twitter. Sam has been featured in thousands of television and radio programs and national and online publications. He is the author of the bestselling book,Take the Cold Out of Cold Calling, considered the preeminent publication on finding information online and using it for sales success.






Marilyn Sherman, CSP

Marilyn Sherman

Marilyn Sherman, CSP, has spent years motivating and inspiring audiences to get out of their comfort zone and get a front-row seat in life. After starting her career in corporate america, Marilyn is now seen as the go-to motivational keynote speaker for corporate and association markets that want their people to improve their morale, teamwork, and communication skills and ultimately achieve more results. With her background as a training officer for a major finance company, Marilyn honed her skills to motivate audiences who are often hard to motivate. With her engaging, and fun personality, Marilyn connects with her audiences immediately and delivers content that they can immediately use when they get back to their office.

Marilyn officially received road warrior status after delivering six-hour professional development seminars up to five cities a week up to three weeks a month for five years! In 1998, she went out on her own starting UpFront Presentations, a speaking and training company. She has served on the boards for the National Speakers Association Las Vegas and San Diego Chapters. She also held national positions as the chair of the Motivational Speaker Professional Experts Group and headed up four labs that were conducted across the country. In addition to being a popular motivational keynote speaker, Marilyn is also the author of three motivational books including Whose Comfort Zone Are You In?, Why Settle for the Balcony (How to Get a Front-Row Seat in Life), and Front-Row Service.


Joseph Sherren, CSP

Joe Sherren

Joseph Sherren, CSP, is the president of Ethos Enterprises Inc. and Gateway Leadership Inc. An internationally-acclaimed speaker and corporate trainer, Joseph has been delighting audiences with his thought-provoking, interactive and inspirational presentations for over 20 years. He is on the Executive Development Faculty in the Schulich School of Business at York University in Toronto, and was the Program Director for the 2004 Schulich Executive Program. He is the Past-pPresident of the Canadian Association of Professional Speakers and the 2007/2008 President of the Global Speakers Federation. Joseph is also a member of the Canadian Professional Sales Association and has been included in the “International Who’s Who of Entrepreneurs” publication. Joseph is a certified facilitator in advanced assessment tools that assist people in determining their thinking styles, personality preferences and management effectiveness.

Joseph is a national bestselling author. He co-authored Vitamin C for a Healthy Workplace and his latest book, iLead - Five Insights for Building Sustainable Organizations provides the right tools and strategies that will enable the “Insightful Leader” to look to the future and stay ahead of the curve in these changing times. A few of Joseph's clients include: BDO (Canada & Australia), Scotiabank, UBS Wealth Management, IBM, University Health Network, Easter Seal Society, ING Bank of Canada, Lexmark, Allied Beauty Association, Universal Studios, Canadian MicroAge Network, Financial Models, as well as various government ministries and agencies.


Linda Byars Swindling, CSP

Linda Swindling

From the courtroom to the boardroom, Linda Byars Swindling, CSP, is the premier authority in high-stakes communications, negotiating workplace drama, and influencing decision makers. Her specialty is helping people communicate powerfully so that others will listen. Linda first addressed employment and workplace communication issues as an attorney and a mediator. In 2000, Linda left her legal practice to focus full-time on Journey On, her Dallas-based, woman-owned business which is renowned for customized training programs, consulting and executive coaching. Linda delivers keynote speeches and workshops at corporate and association meetings, events and conventions.

In addition to running her professional development company, Linda spent five years with Vistage, the world's largest Chief Executive Officer (CEO) development organization. During her role as a chair, she advised and mentored CEOs and decision makers both in one-to-one settings and in groups. Linda is contributing and co-author of several books, and the creator of the popular Passports to Success book series. A few titles include: Get What You Want, Say It Right, At Your Service, and Reach Your Goals. Linda served as a national officer of the National Speakers Association and is a past-president of the National Speakers Association North Texas Chapter. Her clients include the Fortune 500, as well as many international associations.


Christie Ward, CSP

Christie Ward

Christie Ward, CSP, is a nationally acclaimed leadership and communication expert known for high-content, high-energy workshops and keynotes that get results. A fearless facilitator who tackles the tough subjects, Christie’s workshops are highly customized to meet organizations’ specific needs and are interwoven with real-world stories and actionable tactics. Since 1999, when she founded The Impact Institute™, Christie has focused on communication, leadership, and teambuilding topics that result in more productive teams and effective leadership. Highlights include lowering union grievances at an AT&T division by 66%. In addition, she personally coached the World Champion of Public Speaking for the year 2000. Previously, as Director of Training for CareerTrack, Inc., Christie coached and managed 200 of the best professional trainers around the world.A few of her clients include: At&T, DISH Network, Johnson & Johnson, U.S. Social Security Administration, and U.S. Department of Commerce.


Travel

We are excited you are joining us for the 2015 CSP/CPAE Summit!

Coral Gables
Below you'll find information on travel and lodging with our host hotel:
The Summit will be held at the Biltmore Hotel Miami-Coral Gables on January 9-11, 2015. The deadline to receive the special NSA rate of $199 a night is Tuesday, December 9, 2014. Rates do not include applicable hotel taxes or other fees.
Note: Once you have registered for the Summit, you will receive a special code to book your hotel room.

Getting to Coral Gables

Miami is a sprawling city. Decide in advance how you want to get around so that you can see it all. There are plenty of options including public transportation, private car service, rental cars, taxis and even trolleys and water transportation. Check out your options ahead of time and plan for the mode of transportation that will get you where you want to go.

Transportation Options

Because of the sprawling nature of the Greater Miami area, we encourage our participants to look at the several great options for ground transportation to get around. The following choices are available:

  • Car Rentals
  • Airport Shuttle
  • Town Car Pickup
  • Taxi Cab Services
  • Uber

Car Rental

Renting a car is easy and inexpensive. Click here for a list of companies at the Miami International Airport, and here for those at the Ft. Lauderdale-Hollywood International Airport.

Airport Shuttle

Both airports offer Super Shuttle service. Costs from Miami International Airport start a $16 per person; from Ft. Lauderdale-Hollywood International Airport the cost starts at $46 per person. Visit Super Shuttle for more information.

Town Cars

For those who prefer town car service, ExecuCar services the Miami International Airport starts at $70 per person. Visit ExecuCar to book your transportation.

Taxi Cabs

At the Miami International Airport, taxi cabs are available on the arrival (ground) level of the airport, outside of the baggage claim areas. At the Ft. Lauderdale-Hollywood International Airport, please check in at the taxi podium located outside of the baggage area on the lower level of each terminal.
A taxi from the Miami International Airport costs approximately $26; from the Ft. Lauderdale-Hollywood International Airport the cost is approximately $72.

Uber

Get a taxi, private car or rideshare from your mobile phone. Uber connects you with a driver in minutes. First time users who download the app may use the NSA discount code UBERNSA14 for a free first ride (up to $25).
From the Miami International Airport, Uber costs approximately $24. From the Ft. Lauderdale-Hollywood International Airport, Uber costs approximately $85.

Miami International Airport

Greater Miami airports

There are two major airports to fly into. The closest airport is the Miami International Airport (MIA), just 5.4 miles from The Biltmore Hotel. Participants may also fly into the Ft. Lauderdale-Hollywood International Airport (FLL), which is 28.6 miles away.

Driving to The Biltmore Hotel

If you plan to drive to the Summit, please note that overnight valet parking is currently $25/day*, and $12 for daily visitor parking* Find driving directions to the hotel here.
* Parking rates are subject to change without notice.

Register
Current CSPs and CPAEs

  • CSP/CPAE Summit
  • January 9-11 2015 • Coral Gables, Florida

  • Early Bird


  • $699

    Before Nov 6

  • Current CSPs and CPAEs Only

  • Regular


  • $849

    After Nov 6

  • Current CSPs and CPAEs Only

Education Credits: Event attendees will earn eight (8) education credits toward the Certified Speaking Professional® (CSP) designation.

Due to the limited seats for this event, online registration will take priority over call-in and paper registrations.
Call-in registrations will be processed on a first-come, first-served basis, as availability permits. Once registration is full, call-in registrations will be time-stamped and put on wait list. (Please note, we are only taking 5 names on the wait list.)

*Cancellation Policy: All cancellation notices must be sent in writing (email acceptable) to NSA headquarters. A refund of your registration fee minus a $50 processing fee per meeting cancelled is available until 30 days prior to the start of the meeting. No refunds are available within 30 days of the start of the meeting.

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